Client FAQ's
- What is mortgagebrokersearch?
- Will I be charged to use this service?
- Will my personal details and information be kept secure and confidential?
- Who provides me with financial advice?
- What happens after I fill out the forms with my details?
- How long will it take until I hear back from Mortgagebrokersearch with a qualified broker suitable for my needs?
- How many brokers are Mortgagebrokersearch Affiliates?
- Why is this service an advantage to me?
- How do we select our affiliate mortgage brokers?
What is Mortgagebrokersearch?
Mortgagebrokersearch is a better way to find a mortgage broker using the efficiencies of the internet.
Mortgagebrokersearch helps individuals and businesses source the best mortgage consultant to assist them through the vast and complicated task of finding the right loan product available in the mortgage market. The Mortgagebrokersearch system collects simple data about your financial requirements and needs and matches your needs to a suitable professional mortgage broker from our pre-qualified database of mortgage consultants. We will then match you with the most suitable broker.
Mortgagebrokersearch.com.au is the flagship site of Professional search network. Professionalsearch's core business is the provision of b2b e-procurement solutions in respect of professional services, including legal, accounting, IT and PR/marketing services. Professionalsearch's first trading partnerships went live in January 2001 with f2 (internet arm of Fairfax Ltd) in respect of providing online legal matching services to www.domain.com.au.
Will I be charged to use this service?
No. Clients are not charged when they use the Mortgagebrokersearch service.
We receive our revenue as a referral fee from Mortgagebrokersearch Affiliates (the broker providing the service free of charge to you).
Furthermore, our broker affiliates will also provide a free service to you the client. If even if you do not proceed with them, there are no cancellation fees or charges.
Brokers are paid a commission by the financial institution to complete your loan application. So that way you do not have to pay for their service. There will be some exceptions to these rules particularly for business loans or commercial property loans, however all potential fees and charges will be disclosed to you by the qualified broker matched to your needs.
Will my personal details and information be kept secure and confidential?
Your personal details and the information you provide to the site will be kept absolutely confidential until matched to the qualified mortgage broker you are placed with. Your information is only used by our professionalsearch network as part of our service. This confidentiality is secured by 128-bit strong encryption technology using Secure Sockets Layer (SSL) security. This technology scrambles your data into a form of code.
Who provides me with financial advice?
Mortgagebrokersearch does not provide you with any financial advice or brokerage services. It connects you with Mortgagebrokersearch affiliates who are qualified brokers in the jurisdiction that is relevant to you, on the basis of the information that you input into the site.
We only use brokers with proven reputations.
If you retain a Mortgagebrokersearch Affiliate as your broker, the Mortgagebrokersearch Affiliate is required by the law to provide you with correct and relevant financial advice on the basis of the instructions and information you give them. You will then have all the rights and benefits of a conventional client/broker relationship. All our brokers are MIAA accredited. All brokers must comply with the mortgage brokers code of conduct.
What happens after I fill out the forms with my details?
You will be put in touch with a lending professional from our network of Mortgagebrokersearch Affiliates. These brokers have been selected on the basis of the information you enter into the site. You will receive an email with the brokers contact details and a brief resume of that broker.
How long will it take until I hear back from Mortgagebrokersearch with a qualified broker suitable for my needs?
A Mortgagebrokersearch affiliate will normally contact you within 25 minutes (during business hours) and no longer than 1 business day.
How many brokers are Mortgagebrokersearch Affiliates?
The number of brokers who have joined as Mortgagebrokersearch Affiliates is growing everyday. We are working hard to ensure that brokers from every part of Australia are available to take your work as soon as it comes online. We are committed to helping you find the best financial advice for your needs. Currently we have several hundred brokers in every state.
Why is this service an advantage to me?
Picking the right broker is an important decision.
Mortgagebrokersearch gives you more choice and more information, and costs you nothing to use. Mortgagebrokersearch is a better, more reliable way to find a broker.
Everyone knows that a broker is entrusted to find the right home loan product however who can you trust to find you the right broker.
How do we select our affiliate mortgage brokers?
We work only with brokers with established reputations and the relevant qualifications. Quality is important to us, so we verify the details and qualifications of every broker registered with our service with the relevant institutions. Every broker who joins our service goes through a rigorous selection process. We check to see whether our brokers have had a disciplinary charge against them, as well as asking for a number of previous clients as referees.